We started working with Kim about 10 months prior to our dates for ideas. We decided on a Mediterranean cruise on Azamara, as we have cruise with them before and enjoy the small ships and interesting itineraries. We started with a few days in Rome, train to Venice, then cruise to Athens. Kim arranged all the transfers, hotel, train transfers and in Venice a "foodie" tour of the bars and a private gondola ride. We had one issue with a flight that was delayed, so we missed our connecting flight and arrived after the transfer was arranged. A call to the local contact was not helpful, so Kim (via text) told us to take a taxi, keep the receipt, and she would handle the rest. We had a refund on our pre-paid transfer before we returned home! She had also informed everyone of our anniversary, so we had champagne waiting in all the hotel rooms, and even got us an upgrade to the Owner's suite on the ship! Everything was wonderful, and can't wait to work with Kim on our next vacation!
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